Pets at Home Durham

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4.4

( 8 reviews )

Pet Groomers, Pet Stores

Closed 09:00 AM - 07:00 PM See Hours

Mercia Retail Park, Abbey Rd, Pity Me, Durham DH1 5GF, United Kingdom

+44 3456-001-983.0

Pets at Home Durham is a one-stop shop for all your pet needs. Located in Durham, United Kingdom, this pet store offers a wide range of products including pet food, toys, equipment, and insurance. They also have a variety of small animals, fish, and reptiles available for purchase. Whether you prefer in-store shopping, in-store pick-up, or delivery, Pets at Home Durham has got you covered. The store is conveniently situated in the Mercia Retail Park, Abbey Rd, making it easily accessible. With their knowledgeable and friendly staff, you can expect excellent service and assistance in finding the perfect products for your beloved pets. So, if you're in need of pet supplies or looking to add a new member to your family, Pets at Home Durham is the place to go.

Amenities and More

Delivery
Wheelchair-accessible car park
In-store shopping
In-store pick-up

Reviews

4.4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Bob johnson

March 22, 2024

First time using this service and think it will be the last. I booked my 2 year old puppy in for his groom. After paying the deposit which I would imagine it would come straight off the total bill I was told this was not the case on the day of his groom. I proceeded with the payment as it was not a problem. As for the payment of the deposit - I still did not receive it after 3 weeks until I had to go in and request for the refund to be returned. I can’t fault the groom itself as they trimmed his fur fantastic, but as for the service, I would say otherwise.

Jerard puckett

March 22, 2024

Staff are always so friendly when I shop here. They have a wide range of products for most pets (hence the name I suppose). There is also a large car park so there's never any problem parking. Pets at home also have a 'card' which offers points when you make a purchase.

Leigh wang

March 22, 2024

Lillibets first groom so was unsure how she would be. The groomers were absolutely brilliant and lillibet looked amazing when she was done Thank you so much will be back in a month !!!

Ming wong

March 22, 2024

Booked an appointment for pets at home washington, I typed it in Google and it brought me to this one. The woman I spoke to was really friendly, telling she'll call washington and explain the situation. My pup does get car sick, it heavily drools whilst I drive, followed by throwing up. I explained this to her and asked if there was any possible way I could get squeezed in here and she did her best and we got fit in. Currently waiting on the pup now. Absolutely lovely customer service, friendly and with a smile. Once again I appreciate it! I didn't catch her name but she has tattoos if that's any help haha. Will go again!

Ray rose

March 22, 2024

A huge thank you today to Paul from the Arnison centre who helped us with expert advice. We very thankful for your expertise today.

郭雯瑾

March 22, 2024

Cant praise the staff enough,Thomas and Jordan and a woman who I didnt manage to catch her name all assisted us today .They went beyond our expectations with friendly advice and exceptional service.Wouldnt hesitate to recommend this store.All three staff members are a credit to the employers.